Chief Operating Officer (COO)

About The Job

A prominent electrical company with over 20 years of experience, known for its rapid growth in West Africa’s electrical sector. Focused on product innovation and quality, it operates advanced facilities in India and West Africa. The company serves industries like utilities, power, and petroleum, offering competitive pricing, reliable delivery, and tailored solutions. Expanding from B2B to B2C, it now offers products like lighting, switches, and power backup. With a strong customer-first approach and a vast distributor network, the company continues to set new industry benchmarks.

Job Summary

The COO will be responsible for overseeing the company’s day-to-day operations, driving operational excellence, and ensuring alignment with the company’s long-term strategic goals. This role requires a seasoned leader with expertise in the electrical industry, proven experience in managing manufacturing, distribution, and customer-focused operations, and the ability to lead a high-performing team. The COO will play a pivotal role in scaling operations, improving efficiency, and driving growth in both B2B and B2C markets.

Key Responsibilities:

• Operational Leadership: Manage manufacturing, supply chain, and distribution to ensure efficiency, cost-effectiveness, and quality while driving strategic initiatives.
• Business Growth: Expand B2C segments and develop strategies to grow revenue and customer base in West Africa and international markets.
• Team Management: Lead and mentor cross-functional teams, fostering collaboration and accountability.
• Market Expansion: Drive export operations and strengthen dealer and distributor networks to grow market presence.
• Customer Focus: Ensure customer satisfaction through high-quality products, reliable delivery, and effective collaboration with sales and service teams.
• Performance Monitoring: Track KPIs, identify improvement areas, and report operational updates to the CEO and board.

• Bachelor’s degree in Engineering and MBA preferred.
• 15+ years of experience in electrical or manufacturing industry with experience in P&L management, driving topline and bottom-line growth, and leading business strategy.
• Proven track record as a Business Head or Country Head, preferably in the electrical or manufacturing industry.